What Information We Hold and Why
When you open an account with kotk, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction references tied to your wallet activity so we can
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verify deposits and process withdrawals accurately. Device data — your browser type, IP address, and session timestamps — is logged automatically each time you access the platform. We use this to detect unusual login patterns and keep your account secure. We do not sell your personal
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data to third parties. Payment details linked to bKash, Nagad, and Rocket are handled through encrypted channels and are never stored in plain text on our servers. Data we hold is limited to what is necessary for account operation, fraud prevention, and compliance with applicable law.
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If you are accessing kotk from Bangladesh, your use of this platform is subject to local law and the eligibility conditions of your region. We retain account data for as long as your account remains active and for a period after closure as required by applicable
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regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.